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What do I do with VoIP???

I moved and had Time Warner come and install a cable modem in my room. The cable modem has a place for a VoIP. I'm not quiet clear on what this is. Is it just a faster phone line or what? Can someone tell me about it as I bought the Triple Play for $130 a month I might as well make the most of it.

Also where do I hook up my phone? In the original phone outlet, the guy put like an extention that has 2 phone outlets and one of the wires goes directly to my cable modem? Do I plug a phone into the cable modem (it has a phone outlet) or the regular phone outlet? Or does it have to be VoIP (whatever that means)?

Answer 1: VoiP Is telephone service via the internet, as opposed to a tradional land line. Phone signals are essentially converted in digital data packets and transmitted via the internet. If you purchased triple play, you should not still have a land line.

Answer 2: Right now Voip is a lot cheaper. It's not as reliable since you loose service when your internet goes down. We have Vonage for I think $25/mo, includes local and long distance.

Answer 3: Price is the main difference. However, sometimes people claim voice quality is worse(I definetly have not noticed there). There is also a difference between Vonage and other external VOIP providers compared to your cable company providing VOIP. When it is an external provider the phone has to go over the internet to a voip providers office which provides more potential for problems. It also means any reason you internet goes down will bring down you phone. When it is your cable provider like you have it never makes it to the outside internet. It will travel on the cable companies network to their office, where it is converted to a phone call. This allows them to provide quality of service on the call making the risk of it going down less. Also, do not buy a VOIP phone. That is for "softphone" solutions like skype where your computer must be on all the time. You have a hardphone solution, where you just want to use your regular phone.

Answer 4: VoIP is a great, tax free solution to a LAN line, (not a land line). Sometimes, when your internet signal goes out you will lose your phone for a little while, but if you have a cell phone it shouldn't be too much of an issue. I have used VoIP for 4-5 years now and many larger companies use it in their offices and you may not even know it. It's been used for well over 10 years in the business word.

Posted by James Trotta at June 21, 2007 11:43 PM